The Vancouver Island Strata Owners Association (VISOA) is an independent, non-profit organization supported solely by membership fees. Formed in 1973, it is the longest-running society of its kind in Canada providing information, education and support. VISOA membership is open to any resident of B.C., strata corporations (such as condominiums, town homes, bare land and commercial stratas) and businesses that provide goods and services to stratas.
With the shift to Phase 3 of the BC Restart Plan, the new VISOA office will open to the public on a limited basis. As per WorkSafe BC requirements, VISOA has developed a communicable disease plan for the safety of staff, volunteers and visitors.
The VISOA office will be open on Monday, Wednesday, and Friday between 9 am and 1 pm by appointment only. If you wish to visit, please contact us at least 1 day before by telephone at 250-920-0688 or email firstname.lastname@example.org.
For the safety of volunteers and staff, please do not visit if you have any symptoms of COVID. Visitors must use hand sanitizer upon arrival. We also require that you maintain physical distance and wear a mask as per current government recommendations for public indoor spaces. The maximum number of people allowed in our office at one time is 3 persons, including staff.
Staff will stay at home if they present with symptoms of COVID and if you have an appointment, we will notify you of cancellation.
The Volunteer Victoria and/or VISOA offices may be closed on short notice if there are any safety concerns or changes in provincial health orders.
Telephone: 250-920-0688 or Toll Free at 1-855-38-VISOA (855-388-4762)
Privacy and Strata Corporations – Frequently Asked Questions
The Office of the Information and Privacy Commissioner has a new FAQ page on their website.
Civil Resolution Tribunal members appointed:
New Strata Housing Website:
The Government of British Columbia has launched a new strata housing website.
More information ………
Seminars & Workshops
VISOA has put together a number of publications of practical use to the management of your strata. Create your own resource library (many stratas already have!)
Need some help with questions and concerns about your strata? Check out the Resources link on the menu bar or click here.
VISOA bulletins are published four times per year and contain articles on specific topics of interest to stratas. Looking for an article on a specific topic? Check out the Bulletin index on the Bulletin menu. It is updated after every issue and sorted by topic.
VISOA business members provide services of interest to strata owners. Maybe there is a business in your community on this list of businesses. For example, which VISOA business members do “depreciation reports”. Check it out!
Not a Member?
Consider joining us. Check out the benefits.
Want to join the VISOA team?
VISOA is a non-profit organization which receives no government or other type of major funding. We are funded primarily by our membership fees. You can make a donation to help us further our educational work including updating this website.