Please note that the VISOA office is closed until further notice due to public health concerns regarding COVID-19.
We will continue to respond to email and calls to both the VISOA office and the Strata Support Team. Phone calls will be sent directly to voicemail, and both lines will be monitored and answered as soon as we are able.
We wish you the best of health.
Please note that VISOA has a new address as of June 21, 2021:
Vancouver Island Strata Owners Association
602 - 620 View Street
Victoria BC V8W 1J6
Monday and Friday - 9:00 am to 1:00 pm
Tuesday - Thursday - 9:00 am to 4:30 pm
Closed for lunch - 12:30-1:30
Telephone: 250-920-0688 or Toll Free at 1-855-38-VISOA (855-388-4762)
Contact VISOA by email:
Strata Support Team: To submit your questions about strata issues, please complete the form on the Strata Support Team page. You can also leave a voice message at 250-920-0222, or Toll Free at 1-877-33-VISOA (877-338-4762), and the Strata Support Team will return your call within 7 days. These services are for VISOA members only, although we may provide an answer to one question, as a courtesy, prior to you becoming a VISOA member.
General Information: For general questions about VISOA, click here.
Webmaster: If you discover a broken link or have a suggestion for the website, please send us an email. Click here.
Donations: VISOA is a non-profit society which receives no government or other type of major funding. We are funded primarily by our membership fees. You can make a donation to help us further our educational work including updating this website.