Our office is on the 6th floor of the Central Building located at:
Vancouver Island Strata Owners Association
602 - 620 View Street
Victoria BC V8W 1J6
Administration Office hours:
Tuesday to Thursday: 9:00 am – 4:30 pm
Please note that only the administrative staff is on site. For questions relating to your strata, see our Strata Support Team page.
We request that you call to make an appointment before coming to the office.
Telephone: 250-920-0688 or Toll Free at 1-855-38-VISOA (855-388-4762)
For the safety of volunteers and staff, please do not visit if you have any symptoms of COVID. Visitors must use hand sanitizer upon arrival. We also require that you maintain physical distance and wear a mask. The maximum number of people allowed in our office at one time is 3 persons, including staff.
Staff will stay at home if they present with symptoms of COVID and if you have an appointment, we will notify you of cancellation.
The Volunteer Victoria and/or VISOA offices may be closed on short notice if there are any safety concerns or changes in provincial health orders.
Contact VISOA by email:
Strata Support Team: This service is for VISOA members only. To submit your questions about strata issues, please complete the form on the Strata Support Team page. Alternatively, members can leave a voice message at 250-920-0222, or toll free at 1-877-33-VISOA (877-338-4762). We will get back to you as soon as we are able.
General Information: For general questions about VISOA, click here.
Personal Information: VISOA is committed to protecting the personal information that we collect to serve our members. If you have a question about what personal information VISOA collects and how it is used, please contact VISOA's Privacy Officer.
Webmaster: If you discover a broken link or have a suggestion for the website, please send an email to our office administrator.