Contact Us

Please note that VISOA has a new address as of June 21, 2021:

Vancouver Island Strata Owners Association
602 - 620 View Street
Victoria BC V8W 1J6

Office Hours - Visit by appointment only:

With the shift to Phase 3 of the BC Restart Plan, the new VISOA office is open to the public on a limited basis. As per WorkSafe BC requirements, VISOA has developed a communicable disease plan for the safety of staff, volunteers and visitors.

The VISOA office is open on Monday, Wednesday, and Friday between 9 am and 1 pm by appointment only. If you wish to visit, please contact us at least 1 day before by telephone at 250-920-0688 or email

For the safety of volunteers and staff, please do not visit if you have any symptoms of COVID. Visitors must use hand sanitizer upon arrival. We also require that you maintain physical distance and wear a mask as per current government recommendations for public indoor spaces. The maximum number of people allowed in our office at one time is 3 persons, including staff.

Staff will stay at home if they present with symptoms of COVID and if you have an appointment, we will notify you of cancellation.

The Volunteer Victoria and/or VISOA offices may be closed on short notice if there are any safety concerns or changes in provincial health orders.

Telephone: 250-920-0688 or Toll Free at 1-855-38-VISOA (855-388-4762)

Contact VISOA by email:

Memberships: For questions regarding VISOA corporate, individual, or associate memberships, click here.
For inquiries regarding VISOA Business memberships, click here.

Strata Support Team: To submit your questions about strata issues, please complete the form on the Strata Support Team page. You can also leave a voice message at 250-920-0222, or Toll Free at 1-877-33-VISOA (877-338-4762), and the Strata Support Team will return your call within 7 days. These services are for VISOA members only, although we may provide an answer to one question, as a courtesy, prior to you becoming a VISOA member.

Bulletins: For questions about the quarterly Bulletin or suggestions for articles, click here.

Webinars, Seminars and Workshops: Learn more about webinars, seminar and workshops. Send an email to our education team to suggest topics. Click here.

General Information: For general questions about VISOA, click here.

Webmaster: If you discover a broken link or have a suggestion for the website, please send us an email. Click here.

Donations: VISOA is a non-profit society which receives no government or other type of major funding. We are funded primarily by our membership fees. You can make a donation to help us further our educational work including updating this website.

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