Contact Us

Our office is on the 6th floor of the Central Building located at:

Vancouver Island Strata Owners Association
602 - 620 View Street
Victoria BC V8W 1J6

Administration Office hours:
Due to staff vacation, please call before visiting our office.
Monday: 10 am – 2 pm
Tuesday to Thursday: 9 am – 4:30 pm
Friday: 10 am – 2 pm

Please note that only the administrative staff is on site. For questions relating to your strata, see our Strata Support Team page.

For the safety of volunteers and staff, please do not visit if you have any symptoms of COVID. Visitors must use hand sanitizer upon arrival. We also require that you maintain physical distance and wear a mask. The maximum number of people allowed in our office at one time is 3 persons, including staff.

Staff will stay at home if they present with symptoms of COVID and if you have an appointment, we will notify you of cancellation.

The Volunteer Victoria and/or VISOA offices may be closed on short notice if there are any safety concerns or changes in provincial health orders.

Telephone: 250-920-0688 or Toll Free at 1-855-38-VISOA (855-388-4762)

Contact VISOA by email:

Memberships: For questions regarding VISOA corporate, individual, or associate memberships, click here.
For inquiries regarding VISOA Business memberships, click here.

Strata Support Team: To submit your questions about strata issues, please complete the form on the Strata Support Team page. You can also leave a voice message at 250-920-0222, or Toll Free at 1-877-33-VISOA (877-338-4762), and the Strata Support Team will return your call within 7 days. These services are for VISOA members only.

Volunteers: If you are interested in volunteering please complete our secure online volunteer application form. Learn more on our volunteer with us page. To contact our volunteer coordinator by email, click here.

Bulletins: For questions about the quarterly Bulletin or suggestions for articles, click here.

Webinars, Seminars and Workshops: Learn more about webinars, seminar and workshops. Send an email to our education team to suggest topics. Click here.

General Information: For general questions about VISOA, click here.

Personal Information:  VISOA is committed to protecting the personal information that we collect to serve our members. If you have a question about what personal information VISOA collects and how it is used, please contact VISOA's Privacy Officer at privacyofficer@visoa.bc.ca

Webmaster: If you discover a broken link or have a suggestion for the website, please send us an email. Click here.

Donations: VISOA is a non-profit society funded primarily by membership fees. Your donation helps us provide information and education, and further our advocacy work with governments and industry.

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